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Totalboat Product Support Project Guides JDPro
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  1. Jamestown Distributors
  2. JD.Com Info and Policy Support
  3. Order Cancellation & Returns FAQs

Order Cancellation & Returns FAQs

  • Will I be charged any fees on returns or exchanges?
  • How do I return or exchange an item?
  • Are any items ineligible for return or exchange?
  • What is your return policy?
  • How do I cancel an order?
  • I received the wrong item, what do I do?
  • An item was missing from my order, what do I do?
  • I received my order, but it arrived damaged. Will you replace items that arrived damaged?
  • An item in my order appears to be defective. Can I return or exchange a defective item?
Jamestown Distributors
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