TotalBoat Topside Primer Troubleshooting Guide – Jamestown Distributors

The TotalBoat Topside Primer Troubleshooting Guide is designed to help customers self-service, by quickly pinpointing solutions of the most common issues, based upon observed symptoms. It is extremely important to put meticulous care into the surface preparation, and application parameters for Topside primer to ensure the best results. Always reference the Topside Primer Technical Data Sheet for the most comprehensive surface preparation and application instructions.

SYMPTOMS	ISSUE	SOLUTION
Topside Primer was gummy when sanded	Too much primer was applied. The primer has not cured for a long enough time to be sanded.	TotalBoat Topside Primer should only be applied very thin. Do not apply this product to achieve full color hide. Wait until the primer has properly cured before sanding. Wait 2-3 days, remove any primer that is still gummy, and start over, applying the product as directed.
Product was too thin, or too thick	The primer was not thoroughly shaken or stirred before use.	Pour the material back into the original container and stir or shake the container until there is no settled material on the bottom of the can. The viscosity of the material should be consistent throughout.
Primer did not stick to the substrate	Incompatible substrate material Surface contamination/ inadequate surface preparation	Only apply Topside Primer to compatible substrate materials that have been prepared properly. Only use the specified solvent wipes for surface preparation before applying Topside Primer. Remove any primer that is not sticking properly once it has cured. Perform all surface preparation steps again, with more care and attention to detail.
Paint did not stick to the Topside Primer	Primer was not cured enough to be overcoated. Incompatible coating was applied to Topside Primer. Primer was not properly prepared for a topcoat.	Always ensure that Topside Primer has cured for a sufficient amount of time prior to applying a topcoat. Only apply coatings that are compatible with Topside Primer. Remove any coatings that have not properly adhered, and start over, taking extra care to follow all surface preparation directions.
Primer did not roll out to leave a smooth finish	Product was not thinned properly for the conditions.	Topside Primer cures very quickly. Thinning the product will help the product self-level, and extend its working time. Sand back or remove the primer if required, and reapply if needed.
Fisheyes formed in the Topside Primer after it was applied	Surface contamination	Remove the primer in any areas that show signs of fisheyes, or if there is any concern for product adhesion. Start over with the surface preparation, taking much more care.

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